Wallet, billing groups and recharge orders

How charges are calculated#

The wallet displays its balance in USD. Request charges depend on model, billing group, input/output usage and applicable cache or other metering categories. Internal supplier currencies and cost multipliers are not customer prices; use the current key’s group price table and usage records.

For a category priced per million tokens, understand its charge as tokens ÷ 1,000,000 × that category’s rate, subject to group billing rules. Images and audio may use different units and cannot all be calculated as output text tokens.

Recharge and credit#

• Choose an available recharge package or payment option and review the amount and bonus terms.
• After payment, confirm the order and wallet credit. A successful checkout redirect and credited balance are separate states.
• Initial wallet trial credit follows actual account records and current eligibility; creating more API keys does not create additional trial grants.
• Insufficient funds or budget limits may pause requests. After adding funds, check the key, model and task state.

Paid but not credited#

Confirm the signed-in account, order id, payment time, currency and amount, then refresh orders and balance. If they remain inconsistent, contact support with the order id and necessary evidence. Do not pay again to trigger credit, and do not send full card details or API keys.